Online commerce is steadily developing and is a promising area for commercial activity. The owner of a virtual store or boutique does not require retail space and an inflated staff of sellers. And issues related to logistics and delivery of goods to customers will be solved by fulfillment for marketplaces, which is performed by a specialized company on contractual terms.
What is included in the fulfillment services
Traditional outsourcing in the field of electronic commerce has received its own name – fulfillment. The term provides for the provision of several logistics and responsible storage services by one operator at once. A standard set of operations:
- Acceptance of the goods in the warehouse – the owner delivers the goods to the warehouse, put up for sale, ordered or already purchased by the buyer through his marketplace, which are accepted for safe storage.
- Storage in a warehouse – includes additional packaging (if necessary), compliance with the necessary conditions (temperature, humidity) to maintain marketability, sorting and packing of shipments for shipment.
- Order processing – the operator accepts orders for the shipment of goods to the address specified by the customer, draws up a logistics route, selects a passing train or uses its own commercial transport.
- Delivery to the consumer – the goods are delivered to the pick-up point or directly to the buyer's address, and the appropriate paperwork or acceptance certificates are processed.
- Return organization – the goods returned by the buyer are accepted for shipment and placed after delivery in a warehouse until instructions on its use by the cargo owner himself.
The timing and integrity of the delivered products depend on the efficiency and quality of the work of the employees of the operator company providing fulfillment services. At the same time, the final cost of the goods sold depends on the size of the tariffs.
To get more complete information and get acquainted with the terms of logistics and warehouse services for marketplace owners, please visit the Helpberries website. The organization has been providing this type of service on a licensed basis in the capital region for more than 10 years.
