"the Creation of a unified corporate management system IT is one of the priorities of improving the maturity of IT processes and adapt them to ever-increasing demands for efficiency and customer focus IT. We have successfully solved this problem by introducing modern, flexible, customizable and scalable solution designed for large loads. I have confidence that with the power of control and transparency in the provision of IT services will increase significantly. With its help, users are able to interact more effectively with IT in a single automated environment. This will help move the business-oriented management of the IT systems, which will be an important step towards the further development of digital services in the Group of PJSC "MMK", – said the chief specialist on information technologies of JSC "MMK", Director of OOO "MMK-informservis" Vadim Feoktistov.
At the Magnitogorsk metallurgical combine created a unified corporate management system of IT-processes
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The project OOO "MMK-informservis" automate core IT processes, including incident management, service requests and configuration of the IT units. Work with related service processes is performed in a single environment thanks to the establishment of a specialized portal, user directory and business services.
"the Creation of a unified corporate management system IT is one of the priorities of improving the maturity of IT processes and adapt them to ever-increasing demands for efficiency and customer focus IT. We have successfully solved this problem by introducing modern, flexible, customizable and scalable solution designed for large loads. I have confidence that with the power of control and transparency in the provision of IT services will increase significantly. With its help, users are able to interact more effectively with IT in a single automated environment. This will help move the business-oriented management of the IT systems, which will be an important step towards the further development of digital services in the Group of PJSC "MMK", – said the chief specialist on information technologies of JSC "MMK", Director of OOO "MMK-informservis" Vadim Feoktistov.
"the Creation of a unified corporate management system IT is one of the priorities of improving the maturity of IT processes and adapt them to ever-increasing demands for efficiency and customer focus IT. We have successfully solved this problem by introducing modern, flexible, customizable and scalable solution designed for large loads. I have confidence that with the power of control and transparency in the provision of IT services will increase significantly. With its help, users are able to interact more effectively with IT in a single automated environment. This will help move the business-oriented management of the IT systems, which will be an important step towards the further development of digital services in the Group of PJSC "MMK", – said the chief specialist on information technologies of JSC "MMK", Director of OOO "MMK-informservis" Vadim Feoktistov.
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