Workers of the MMK continues to draw up applications for receiving of information through the mobile application "My MMK", but now the queries don't go to the accountant, and digital assistant software robot. In each application, the robot takes all the necessary information about the applicant and the period for which you need to generate a certificate, collects data in a corporate information system and forms the reference for the installed templates. As a result, the accountant remains only to check the already generated package information, sign and give the employee.
4 month software robot shaped more than 4,000 inquiries for employees of ten Group companies PJSC "MMK". The introduction of digital assistance has reduced the burden on employees of OOO "MMK-the Accounting centre", especially in the moments of peak loadings, and to improve the quality of service provision for the issuance of certificates 2-pit.
the Experience of OOO "MMK-the Accounting centre" confirms robotics business processes implemented in Group of PJSC "MMK" in the framework of the strategic initiative industry 4.0 is an important and effective tool of increase of efficiency of the enterprise.
