Metalloinvest's Multifunctional Shared Service Center (MF SSC) won the Best SSC 2021 competition organized by the international company MSB Events and the SSC Club.
The award was awarded to Metalloinvest Corporate Service LLC in the Efficient Document Management category. Service centers of such companies as Rosatom, Magnit, Rostelecom, FESCO, Alfa-Bank took part in the struggle for the prize. The main goal of the Best SSC award is to identify high performance indicators and outstanding professional achievements among SSCs operating in Russia and the CIS.
The award was held within the framework of the 15th annual conference "Shared Service Centers: Integration of Best Ideas and Lessons Learned for Further Sustainable Development".
The expert council of the award includes representatives of SberResheniya, the largest consulting and audit companies, including KMPG, Ernst & Young, Accenture, SynFiny Advisors.
“The implementation of the projects submitted by us for the competition became possible thanks to the professional and well-coordinated work of the entire Metalloinvest company, MKS, specialists from Metallo-Tech, JSA Group and MegaFon,” said MKS Managing Director Elena Shakhova. ¬– We are pleased with our common success and thank you for the effective cooperation. "
The multifunctional center of Metalloinvest received high marks from the professional community for its successes in optimizing processes and introducing new digital solutions in terms of document flow. So, for example, it was possible to achieve a significant reduction in labor costs and a decrease in office expenses due to the development of an external electronic document management (EDM) system of primary documents. Their share in December 2020 was 76%, which is two and a half times higher than the same indicator for the previous year.
In December 2020, a project to translate into EDF and contractual documents was successfully launched. By the end of this year, it is planned to transfer to the new format at least 50% of all contracts with external contractors, which will speed up business processes, reduce costs and increase the transparency of document circulation.
For the first time in Russia, a new tool is used for internal electronic document management in SAP in the MF SSC - a mobile electronic signature from PJSC MegaFon. A mobile electronic signature is an enhanced qualified electronic signature (UQEP) and allows signing electronic documents using an application located on a special SIM card. To sign documents that do not require UCEP, employees use a simple electronic signature, which is generated in internal information systems. The creation and development of the MF SSC is one area of the Industry 4.0 comprehensive corporate digital business transformation program implemented by Metalloinvest. The objectives of the program are to improve the efficiency of business processes, reduce labor costs for performing operations, improve planning accuracy and quality control over the execution of plans, ensure transparency of accounting and timeliness of decision-making.